Privacy Policy

Last Updated: 01.01.2026

1. Introduction

PHOTEX DESIGN LIMITED ("we," "our," or "us"), registered in United Kingdom under registration number 09480673, with its registered office at Prospero House, 46-48 Rothesay Road, Luton, Bedfordshire, England, LU1 1QZ, is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit photex-design.com and use our digital marketing services.

We act as the data controller for personal data processed through our website in accordance with the General Data Protection Regulation (GDPR) (EU) 2016/679.

2. Information We Collect

Personal Information you provide: Name, email address, phone number, business name, website URL, and any information you include in the contact form message.

Technical Information collected automatically: IP address, browser type and version, device type, operating system, referring URLs, pages visited, time and date of visit, and session duration.

Cookies and similar technologies: We use cookies to improve user experience and collect aggregated usage data. See Section 9 for details.

3. Legal Basis for Processing (GDPR)

• Consent: When you submit a contact form or subscribe to our newsletter.
• Legitimate Interest: To improve our website, ensure security, and analyze usage patterns.
• Contract Performance: To fulfill contractual obligations when you engage our services.
• Legal Obligation: To comply with applicable laws and regulations.

4. How We Use Your Information

• Responding to inquiries and providing customer support
• Delivering and managing digital marketing services
• Processing communications and maintaining business records
• Improving website functionality and user experience
• Sending service updates (with consent)
• Complying with legal obligations

5. Information Sharing and Disclosure

We do not sell your personal data. We may share with:

• Advertising platforms (Google Ads, Microsoft Advertising) for service delivery
• Payment processors for invoicing
• Legal authorities when required by law
• Professional advisors (accountants, legal counsel)

6. Data Security

We implement appropriate technical and organizational measures including SSL encryption, secure data storage, and access controls.

7. Data Retention

• Contact form data: up to 24 months after last communication
• Client data: duration of engagement + legally required retention

8. Your Rights Under GDPR

• Right of Access — request a copy of your data
• Right to Rectification — correct inaccurate data
• Right to Erasure — request deletion
• Right to Restriction — restrict processing
• Right to Data Portability — receive data in machine-readable format
• Right to Object — object to processing
• Right to Withdraw Consent

Contact armina@photex-design.com to exercise rights. Response within 30 days.

9. Cookies and Tracking Technologies

Essential Cookies: Required for website to function. Cannot be disabled.

Analytics Cookies: Only activated with consent.

Manage via consent banner or browser settings.

10. Third-Party Links

We are not responsible for third-party privacy practices.

11. Children's Privacy

Services not intended for individuals under 18.

12. International Data Transfers

We ensure GDPR-compliant safeguards including Standard Contractual Clauses.

13. Changes to This Privacy Policy

Changes posted with revised date.

14. Contact

PHOTEX DESIGN LIMITED | Prospero House, 46-48 Rothesay Road, Luton, Bedfordshire, England, LU1 1QZ | Reg. No. 09480673 | armina@photex-design.com | +44 7476 943887

Right to lodge complaint with supervisory authority in United Kingdom or your EU member state.